Frequently asked questions
Straight answers about what we provide, what we don't, and how ordering works.
What exactly do I receive?
A PDF reservation document sent to your email and saved in your dashboard. Flight reservations show the traveller names, route, dates, flight numbers and a booking reference (PNR). Hotel reservations show the hotel, city, guest names and stay dates. The Visa Pack adds a day-by-day itinerary and an editable cover letter template.
Is this a real, paid flight ticket?
No. It's a reservation of your planned itinerary, not a paid ticket, so it can't be used to board a flight. Many applicants use a reservation because buying a non-refundable fare before a visa decision risks losing the money. Once your visa is approved, buy your actual ticket.
Will my visa be approved if I use your reservation?
We can't promise that, and nobody honestly can. Visa decisions are made only by the issuing authority, based on your whole application. Our documents help you present a clear, consistent travel plan — nothing more.
Do I actually need a flight reservation for my visa?
It depends on the country. For example, GOV.UK lists flight bookings (unless transiting) as 'less useful as evidence' for UK visitor visas, while IRCC gives flight details as an example of evidence for Canada. Read our visa guides and the official checklist for your application before you buy.
How long is the booking reference valid?
Unpaid reservations are held for a limited time set by the airline, and that time varies by airline and fare. Order close to your appointment or submission date, and contact us if you need a new reservation for a later date. Need proof of onward travel at a border instead? See onward tickets.
How fast is delivery?
Delivery targets depend on the plan: Flight Reservation — usually within 60 minutes; Flight + Hotel — usually within 2 hours; Visa Pack — usually within 4 hours. These are targets, not guarantees; complex multi-city routes can take longer and we'll email you if so.
Can I change my dates?
Yes. Each plan includes one free change to dates (or hotel) requested before your documents are delivered. After delivery, a change is treated as a new reservation.
Do you offer a free plan or free trial?
No. Every reservation involves real work, so all plans are paid monthly subscriptions, starting at $15/month for 3 credits. A flight reservation uses 1 credit per traveller. No hidden fees, cancel anytime.
What if you can't deliver?
If we can't deliver a reservation, the credits it used go back to your balance. See the refund & cancellation policy.
Why do I need an account?
Your account keeps your orders, documents and receipts in one place, lets you request changes, and ensures the checkout email matches the person who placed the order.
How do I pay?
You subscribe to a monthly plan through Polar, our payment provider, which accepts major cards. Your email is pre-filled from your account so receipts and documents go to the same inbox. Reservations then use credits — no card needed per order. We never see or store your full card details.
Are you affiliated with an embassy or airline?
No. DummyTicker is an independent service and isn't affiliated with any embassy, consulate, visa centre, airline or government. Read more about us and how we check our guides.
Still unsure? Email support@dummyticker.store or read how it works.